Summer CLD Learning Event

Summer CLD Taiwanese Delegation

Thank you to all who attended the summer 2010 NIHR CLAHRC for Northwest London Collaborative Learning and Delivery event held at Imperial College, South Kensington.  The day was attended by over 160 delegates.

The focus for the day was patients, how to engage with patients, how patient involvement can improve a project and patient safety with a particular international comparative perspective. The implementation of patient engagement and the quality and safety of the patient journey are key points of importance for the CLAHRC, this was reflected throughout the day in various keynote plenaries, workshops and support sessions.   

Featured plenary sessions from a range of keynote speakers included: 

  • Prof Azeem Majeed, Professor of Primary Care, Dept of Primary Care and Public Health, Imperial College London & Co-Director, NIHR CLAHRC for Northwest London 
  • Prof Derek Bell, Programme Director, NIHR CLAHRC for Northwest London
  • Prof Ken Kuo, Director, Division of Health Policy Research and Development, National Health Research Institutes, Taiwan
  • Dr Gill Hicks, MBE, Founder, M.A.D. for Peace
  • Prof Peter Chang, Dean, Professor and Director, Taipei Medical University & Hospitals

Welcome and Introduction: Professor Derek Bell, Professor Azeem Majeed, Professor Ken Kuo.

Patient Safety, its' challenges in countries of different development: Professor Peter Chang.

Development of patient safety issues and research in Taiwan: Professor Ken Kuo.

Derek Bell - Plenary   Lecture Theatre - Plenary   Gill Hicks - Plenary

The day began with an update on the NIHR CLAHRC for Northwest London, from Programme Director Prof Derek Bell which focussed upon the current political and economic climate and its implications for the CLAHRC and the importance of engaging patients. Other sessions included protected time for the CLAHRC Fellows and a drop in information session for those considering an application to Round 3. 

There were also a range of workshops on the CLAHRC programme and other themes relating to patient engagement and quality and safety issues:

  • "Quality of Care and its implications for patients' Dr Jonathan Potter, Royal College of Physicians London
  • "Measurement for Improvement" Cathal Doyle & Dr Tom Woodcock, Programme Lead for Evaluation and Information Analyst at NIHR CLAHRC for Northwest London

Project team time Round 1 PPI Winners Driver diagram posters

The Collaborative Learning and Delivery (CLD) Pathway brings together patients, members of the public and multi-disciplinary healthcare staff in project teams to facilitate shared learning. The CLD pathway provides dedicated time for training and development for the project teams to assist team building and the transfer of knowledge across disciplines, projects and sites. The PPI and CLD themes are accompanied by an Evaluation theme with the purpose of appraising the overall programme, themes and projects. The Evaluation theme will be central in feeding back information at all levels of the programme to drive continuous improvement.

Further Reading

Department of Health (2008) Real Involvement: working with people to improve services. Guidance for NHS organisations on section 242(1B) of the NHS Act 2006, the duty to involve and good involvement practice.

Department of Health/Commissioning (2007) World Class Commissioning Competencies

Involve (2005) People and Participation. How to put citizens at the heart of decision making

National Consumer Council (2008) Deliberative public engagement: Nine principles

NHS Institute for Innovation and Improvement (2007) Improvement Leaders' Guide. Involving patients and carers.

NHS Institute for Innovation and Improvement (2009) The Experience Based Design Approach. Using patient and staff experience to design better healthcare services. Guide and Tools.

Vincent C, A. Coulter, A. (2002) Patient Safety: what about the patient? Quality and Safety in Health Care. Vol 11, p 76-80.

The Joint Commission International, an international resource for quality and patient safety

The Taiwan Joint Commission on Hospital Accreditation